Jennifer was a breeze to work with….
The plans changed a 1000 times on my end and it didn’t bother her a bit. When we were ready to book she was super fast and got it done ✅
Can’t wait for our vacation !
Thanks for all the info and time spent.
🍹 ☀️ 🏝️
Thank you Jennifer very much for all the help and planning my hubby 50th birthday.
The resort was the nicesresort I have been too.
Food was good
Entertainment was very good.
My room was soo awesome seen the pool and still had privacy.
The monkey were soo cute and came to my balcony everyday between 5pm and 6pm.
If anyone wants a great vacation Jennifer the one to plan it for you. We were a group of 12 and she took good care of all of us.
Best travel agency ever.
💜💜💜
I was in the hunt for a reputable travel agent for some help on picking a fun, safe, popular resort for my daughter in Cancun. Jennifer reached out to me and said she could help me out. She suggested a wide range of All Inclusive Resorts and we decided on Grand Riviera Princess in Playa Del Carmen, Cancun. She was very helpful in planning everything from resort, flights, shuttle and trip insurance. I am not a traveller so all the help Jen provided was amazing. Even booked my trip while she was enjoying her vacation in Cancun. If anyone is looking for a great agent reach out to Jennifer as she travels herself and loves what she does. Thank you so much my daughter can’t wait for her trip at the end of April.
Jen did all the work our job was to relax and have fun. She was always available if we had any questions or were unsure of anything. Its obvious she enjoys her job and cares ger customers have a great experience. Thanks again Jen for all you did
I don’t even know where to start. Trying to come home from our honeymoon from Cancun to Calgary and WestJet changed gates twice but didn’t tell us of the second change. This left us missing our flight and stranded in Mexico. 7 people missed their flight in total. There was no help from anyone!! Mexico WestJet reps refused to help us, they were terrible. We were thankful just to get our luggage back. We waited on hold for 3 hours with WestJet with no answer. Sunwing was absolutely no help. Our travel agent was in Morocco and couldn’t help but left us in Jens hands. Jen spent SIX HOURS on the phone and computer on her Saturday trying to help us. Complete strangers to her and she saved us. She had two laptops going, on every avenue every different website looking for anything she could, on the phone with us entering our birth dates and info while we’re sitting at the airport trying to find us a cheaper flight home which turned into just ANY flight home. There were problems with multiple flights home to Canada so every flight was being snapped up fast. She got us a flight home the next evening and suggested (and once we agreed), Jen booked us a safe hotel at the airport as well so we were safe for the night. Jen went ABOVE and BEYOND for us today, I am actually shocked at how she stuck to it all day and did everything she possibly could for complete strangers. I maybe cried a little bit once she found us a flight. My husband and I can’t thank her enough for her thorough dedication to our emergency when no one else seemed to care, and will be sending something to her as a thank you. From the bottom of our hearts, THANK YOU from the Collin’s.